Search results: Sage Journals

Restricted accessOtherFirst published October, 2016

Closing the Stakeholder Expectation Gap: Managing Customer Expectations toward the Process of Developing Information Systems

Dirk Basten, Georgios Stavrou, Oleg Pankratz

Project Management Journal

Restricted accessResearch articleFirst published August, 2018

The Impact of Customer Loyalty and Restaurant Sanitation Grades on Revisit Intention and the Importance of Narrative Information: The Case of New York Restaurant Sanitation Grading System

Min Gyung Kim, Hyunjoo Yang, Anna S. Mattila

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published July, 2023

The impact of information on transportation systems with strategic customers

Dimitrios Logothetis, Antonis Economou

Production and Operations Management

Restricted accessResearch articleFirst published April, 2025

Extending Information System Success Model with Customer Experience: A MOOC System Evaluation

Jinal Shah, Monica Khanna, Rahul Deshpande

Business Perspectives and Research

Restricted accessResearch articleFirst published August 11, 2022

Information assistance systems as preventive mediators between increasing customization and mental workload

Dominic Bläsing, Sven Hinrichsen, Susanne Wurm [...]

WORK: A Journal of Prevention,Assessment & Rehabilitation

Restricted accessResearch articleFirst published October 29, 2021

Improving radiotherapy safety and efficiency with the customized ARIA oncology information system

Zhongfei Wang, Qinghui Yun, Changhao Liu [...]

Journal of X-Ray Science and Technology

Restricted accessResearch articleFirst published February, 2025

Information Freshness in Service Queues With Strategic Customers

Jin Xu, Lingjie Duan, Biying Shou [...]

Production and Operations Management

Restricted accessResearch articleFirst published February, 1986

Experimental Results Toward the Customization of Information Systems

Gayle J. Yaverbaum, David M. Sherr

Human Relations

Restricted accessResearch articleFirst published June, 2017

Using customer relationship management systems at university libraries

Nehal Fouad, Najah Al-Goblan

IFLA Journal

Restricted accessResearch articleFirst published September, 2017

Pricing in a Transportation Station with Strategic Customers

Athanasia Manou, Pelin G. Canbolat, Fikri Karaesmen

Production and Operations Management

Restricted accessOtherFirst published October, 2016

Closing the Stakeholder Expectation Gap: Managing Customer Expectations toward the Process of Developing Information Systems

Dirk Basten, Georgios Stavrou, Oleg Pankratz

Project Management Journal

Restricted accessResearch articleFirst published August, 2018

The Impact of Customer Loyalty and Restaurant Sanitation Grades on Revisit Intention and the Importance of Narrative Information: The Case of New York Restaurant Sanitation Grading System

Min Gyung Kim, Hyunjoo Yang, Anna S. Mattila

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published July, 2023

The impact of information on transportation systems with strategic customers

Dimitrios Logothetis, Antonis Economou

Production and Operations Management

Restricted accessResearch articleFirst published April, 2025

Extending Information System Success Model with Customer Experience: A MOOC System Evaluation

Jinal Shah, Monica Khanna, Rahul Deshpande

Business Perspectives and Research

Restricted accessResearch articleFirst published August 11, 2022

Information assistance systems as preventive mediators between increasing customization and mental workload

Dominic Bläsing, Sven Hinrichsen, Susanne Wurm [...]

WORK: A Journal of Prevention,Assessment & Rehabilitation

Restricted accessResearch articleFirst published October 29, 2021

Improving radiotherapy safety and efficiency with the customized ARIA oncology information system

Zhongfei Wang, Qinghui Yun, Changhao Liu [...]

Journal of X-Ray Science and Technology

Restricted accessResearch articleFirst published February, 2025

Information Freshness in Service Queues With Strategic Customers

Jin Xu, Lingjie Duan, Biying Shou [...]

Production and Operations Management

Restricted accessResearch articleFirst published February, 1986

Experimental Results Toward the Customization of Information Systems

Gayle J. Yaverbaum, David M. Sherr

Human Relations

Restricted accessResearch articleFirst published June, 2017

Using customer relationship management systems at university libraries

Nehal Fouad, Najah Al-Goblan

IFLA Journal

Restricted accessResearch articleFirst published September, 2017

Pricing in a Transportation Station with Strategic Customers

Athanasia Manou, Pelin G. Canbolat, Fikri Karaesmen

Production and Operations Management