Sage Journals: Discover world-class research

Retricted access

Research article

First published 2013-2

Alleviating the Burden of Emotional Labor

A. Silke McCance, Christopher D. Nye, Lu Wang [...]

Journal of Management

Retricted access

Research article

First published 1991-02

Hospitality and Hostility in Judges 4

Victor H. Matthews

Biblical Theology Bulletin: Journal of Bible and Culture

Retricted access

Research article

First published 2023-11

Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers

Omid Kamran-Disfani, Ramin Bagherzadeh, Ashok Bhattarai [...]

Journal of Service Research

Retricted access

Research article

First published 2012-6

Technology adoption by small businesses: An exploratory study of the interrelationships of owner and environmental factors

James W. Peltier, Yushan Zhao, John A. Schibrowsky

International Small Business Journal: Researching Entrepreneurship

Retricted access

Research article

First published 1989-12

Korean Businesses in Black and Hispanic Neighborhoods: A Study of Intergroup Relations

Lucie Cheng, Yen Espiritu

Sociological Perspectives

Retricted access

Research article

First published 2000-07

Where Politicians Fear to Tread: Advertising for Internet Security

John W. Jordan

Journal of Communication Inquiry

Retricted access

Research article

First published 2006-12-1

Blind Electronic Commerce

Esma Aïmeur, Gilles Brassard, Flavien Serge Mani Onana

Journal of Computer Security

Retricted access

Research article

First published 2016-5

When Hostile Consumers Wreak Havoc on Your Brand: The Phenomenon of Consumer Brand Sabotage

Andrea Kähr, Bettina Nyffenegger, Harley Krohmer [...]

Journal of Marketing

Retricted access

Research article

First published 2014-10

Matrimonial strategies among peasant women in early 20 th century Garhwal

Rashmi Pant

Contributions to Indian Sociology

Retricted access

Research article

First published 2025-10

Protecting Workers From Rude Customers to Enhance Organizational Identification in Emotional Labor Environments: A Study With Call Center Agents

Hyojeong Kim, Nagesh N Murthy, Anurag Agarwal [...]

Production and Operations Management

Search results