Sage Journals: Discover world-class research

Retricted access

Research article

First published 2019-08

Pricing and Capacity Sizing of a Service Facility: Customer Abandonment Effects

Chihoon Lee, Amy R. Ward

Production and Operations Management

Retricted access

Research article

First published 2009-11

The Use of Acceptable Customer Waiting Times for Capacity Management in a Multistage Restaurant

Johye Hwang, Carolyn U. Lambert

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2020-07

Utility Customer Supply of Demand Response Capacity

James I. Stewart

The Energy Journal

Open access

Research article

First published 2024-7

The Effects of Strategic Orientation on Mass Customization Capacity in Iran: The Mediating Role of Intellectual Capital

Abbasali Hosseinian Dastjerdi, Mustafa Tumer

Sage Open

Retricted access

Research article

First published 2013-09

Pricing and Capacity Rationing with Customer Disappointment Aversion

Qian Liu, Stephen Shum

Production and Operations Management

Retricted access

Research article

First published 2003

Customer Perspectives on Multilevel Coaches for Increasing Rail System Capacity

Janice Pepper, Gregory Spitz, Thomas Adler

Transportation Research Record: Journal of the Transportation Research Board

Retricted access

Research article

First published 2015-12

Strategic Capacity Management When Customers Have Boundedly Rational Expectations

Tingliang Huang, Qian Liu

Production and Operations Management

Retricted access

Research article

First published 2011-8

A Note on Willingness to Spend and Customer Lifetime Value for Firms with Limited Capacity

Phillip E. Pfeifer, Anton Ovchinnikov

Journal of Interactive Marketing

Retricted access

Research article

First published 2008-5

Evaluation of customized employment in building the capacity of the workforce development system

Lynn Elinson, William D. Frey, Tiandong Li [...]

Journal of Vocational Rehabilitation

Retricted access

Research article

First published 2025-5

Optimal Location and Capacity Planning for Parcel Lockers: A Bi-Level Optimization Model Considering Planners’ and Customers’ Perspectives

Eshwar Dayal, Avinash Unnikrishnan, Agnivesh Pani [...]

Transportation Research Record: Journal of the Transportation Research Board

Search results