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Research article

First published 2025

Transforming Banking Practices: Analysing the Influence of Neobanking Dimensions on Customer Behaviour

Thasleena N, A. Pankajam

Metamorphosis: A Journal of Management Research

Open access

Research article

First published 2023-7

Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal

Dhruba Kumar Gautam, Gunja Kumari Sah

Sage Open

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Research article

First published 2015-12

Tidal Energy Ltd v Bank of Scotland plc [2014] EWCA Civ 1107

Holly Powley

Common Law World Review

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Research article

First published 2008-7

CRM Best Practices: A Case Study of a European Bank

Kallol Das

Metamorphosis: A Journal of Management Research

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Research article

First published 2026

Analysing Fintech Innovations and Digital Banking Marketing Strategies Influence Customer Satisfaction? The Mediating Role of Perceived Usability in Digital Banking Platforms

Mohammad Daoud, Mohammad Husam Odeh, Sufian Al-Manaseer [...]

FIIB Business Review

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Research article

First published 2013-9

Customer Perception of Service Convenience: A Comparison between Public and New Private Sector Banks

Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma

Global Business Review

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Research article

First published 2024-12

The Impact of Artificial Intelligence on Personalised Banking Services

Siji V

Asia-Pacific Journal of Management Research and Innovation

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Research article

First published 2010-4

Effectiveness of CRM in Banking Services with Reference to ATM Services in NCR Delhi

Shamsher Singh, Manmohan Rahul

Asia-Pacific Journal of Management Research and Innovation

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Research article

First published 2012-7

Factors Determining Customer Adaptation to Internet Banking in the Context of Private Commercial Banks of Bangladesh

Nadim Jahangir, Noorjahan Parvez

Business Perspectives and Research

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Research article

First published 2023-4

Settling accounts: Indigenous bankers in search of new histories in the twentieth century

Lakshmi Subramanian

The Indian Economic and Social History Review

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