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Retricted access

Research article

First published 2026

AI-Assisted Shopping on Voice Assistants: The Efficiency–Autonomy Consumer Decision Trade-Off

Alex Mari, Andreina Mandelli, René Algesheimer

Journal of Interactive Marketing

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Research article

First published 2007-7

Consumer Negative Voice and Firm-Idiosyncratic Stock Returns

Xueming Luo

Journal of Marketing

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Research article

First published 2020-4

Sound and Fury: Digital Vigilantism as a Form of Consumer Voice

Kimberly V. Legocki, Kristen L. Walker, Tina Kiesler

Journal of Public Policy & Marketing

Open access

Research article

First published 2020

A Question of Access: Exploring the Perceived Benefits and Barriers of Intelligent Voice Assistants for Improving Access to Consumer Health Resources Among Low-Income Older Adults

Phani Nallam, Siddhant Bhandari, Jamie Sanders [...]

Sage Open Aging

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Research article

First published 2023-3

Amplifying marginalised consumers’ voices: A case for trauma-informed qualitative methodologies

Elizabeth Crosby, Kim McKeage, Terri L Rittenburg [...]

International Journal of Market Research

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Research article

First published 2018-2

Watch Your Tone: How a Brand's Tone of Voice on Social Media Influences Consumer Responses ☆

Renato Hübner Barcelos, Danilo C. Dantas, Sylvain Sénécal

Journal of Interactive Marketing

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Research article

First published 2000-12

Exit/Voice Behaviors in the Czech Republic: A Longitudinal Study of Consumer Response to Market Dissatisfaction

Michael A. Gurdon, Ronald Savitt

Competition & Change

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Research article

First published 2000-10

Consumer Voices

Beverley Hooper

China Information

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Research article

First published 2009-08

Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context

Nichola Robertson, Robin N. Shaw

Journal of Service Research

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Research article

First published 1999-09

Fourth Generation Evaluation of Health Services: Exploring a Methodology That Offers Equal Voice to Consumer and Professional Stakeholders

Lindy King, Jane V. Appleton

Qualitative Health Research

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