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1-6 of 6 results for consumer incivility

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Retricted access

Research article

First published 2023-2

How Online Incivility Affects Consumer Engagement Behavior on Brands’ Social Media

Jeremy S. Wolter, Todd J. Bacile, Pei Xu

Journal of Service Research

Retricted access

Research article

First published 2018-11

Todd J. Bacile, Jeremy S. Wolter, Alexis M. Allen [...]

Journal of Interactive Marketing

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Research article

First published 2026

Jonathan M. Beck, Sarah Lefebvre, Clay M. Voorhees

Journal of Service Research

Retricted access

Research article

First published 2022-2

Juliana Moreira Batista, Lucia S. G. Barros, Fabricia V. Peixoto [...]

Journal of Interactive Marketing

Retricted access

Research article

First published 2017-5

Alexander P. Henkel, Johannes Boegershausen, Anat Rafaeli [...]

Journal of Service Research

Free access

Research article

First published 2024-1

Meagan J. Brem, Caitlin Wolford-Clevenger, Alisa R. Garner [...]

Journal of Interpersonal Violence