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Retricted access

Research article

First published 2011-5

Healthcare complaints handling systems: a comparison between Britain,Australia and Taiwan

Sophie Yahui Hsieh

Health Services Management Research

Retricted access

Brief report

First published 2010-09

Information Systems for Biobanks/Biorepositories: Handling Information Associated with Compliant Sample Management

F. John Mills, Andrew Brooks

Biopreservation and Biobanking

Retricted access

Research article

First published 2016-12

Exploring the Role of Complaint Handling among Complaining Consumers

Vaishali Singh, Amit Jain, Sapna Choraria

Vision: The Journal of Business Perspective

Open access

Research article

First published 2022-10

Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study

J van Dael, TW Reader, AT Gillespie [...]

Journal of the Royal Society of Medicine

Open access

Research article

First published 2015

Patient complaints in healthcare services in Vietnam’s health system

Bui Thi Thu Ha, Tolib Mirzoev, Rosemary Morgan

Sage Open Medicine

Retricted access

Research article

First published 2007-12

Citizen or customer? Complaints handling in the public sector

Brian Brewer

International Review of Administrative Sciences

Retricted access

Research article

First published 2021-3

Importance of Customer Complaint Handling Satisfaction for MSMEs in B2B Context

G. V. Narayan, Y. Srinivasulu, P. Suhail

SEDME (Small Enterprises Development,Management & Extension Journal): A worldwide window on MSME Studies

Retricted access

Research article

First published 2025-12

Impact of Customer Complaint Handling Satisfaction on Customer Loyalty: Evidence from B2B Plastic Industry

P. Suhail, G. V. Narayan, Y. Srinivasulu

SEDME (Small Enterprises Development,Management & Extension Journal): A worldwide window on MSME Studies

Free access

Research article

First published 2001-6

A Structured Approach to LFS-Complaints in the Rotterdam Region of the Netherlands

Ing. Piet Sloven

Journal of Low Frequency Noise,Vibration and Active Control

Open access

Research article

First published 2023-11

Complaints: Mechanisms for prisoner participation?

Rebecca Banwell-Moore, Philippa Tomczak

European Journal of Criminology

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