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Research article

First published 2011-3

A Biopsychosocial Process Model of Health and Complaints in Children and Adolescents

Lena Lämmle, Annette Worth, Klaus Bös

Journal of Health Psychology

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Research article

First published 1998-07

Why Don’t Some People Complain? A Cognitive-Emotive Process Model of Consumer Complaint Behavior

Nancy Stephens, Kevin P. Gwinner

Journal of the Academy of Marketing Science

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Research article

First published 2023-11

Citizen Complaints as an Accountability Mechanism: Uncovering Patterns Using Topic Modeling

Francisco Olivos, Patricio Saavedra, Lucia Dammert

Journal of Research in Crime and Delinquency

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Research article

First published 2000-05

A Bayesian Network Model of the Consumer Complaint Process

Jeffrey G. Blodgett, Ronald D. Anderson

Journal of Service Research

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Research article

First published 1985-12

Effects of Familial Pain Models on Pain Complaints and Coping Strategies

Patrick W. Edwards, George W. O'Neill, Amos Zeichner [...]

Perceptual and Motor Skills

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Research article

First published 2004-4

Stakeholder Perspectives on Police Complaints and Discipline: Towards a Civilian Control Model

Tim Prenzler

Journal of Criminology

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Other

First published 2004-04

When Customers Disappoint: A Model of Relational Internal Marketing and Customer Complaints

Simon J. Bell, Bülent Mengüç, Sara L. Stefani

Journal of the Academy of Marketing Science

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Research article

First published 2009-3

Resolving complaints: a new model

Derek Prentice

Journal of Patient Safety and Risk Management

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Research article

First published 2017-6-7

Structural equation model of interactions between risk factors and work-related musculoskeletal complaints among Iranian hospital nurses

Semira Mehralizadeh, Alireza Dehdashti, Masoud Motalebi Kashani

WORK: A Journal of Prevention,Assessment & Rehabilitation

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Research article

First published 2019-11-21

Task engagement as a mediator between the cognitive demands of sustained attention and musculoskeletal complaints: A structural equation modelling approach

Fiona Wixted, Leonard O’Sullivan

WORK: A Journal of Prevention,Assessment & Rehabilitation

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