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Articles (32)

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1-10 of 32 results for citizen-centric services

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Select article: Citizen-Centric E-Government Services: Understanding Integrated Citizen Service Information Systems

Retricted access

Research article

First published 2010-11

Citizen-Centric E-Government Services: Understanding Integrated Citizen Service Information Systems

Yu-Che Chen

Social Science Computer Review

Select article: A citizen-centric approach for digital government transformation: The case of Azerbaijan

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Research article

First published 2025

A citizen-centric approach for digital government transformation: The case of Azerbaijan

Farhad Yusifov

Information Development

Select article: An Empirical Study on Service Quality and Customer Satisfaction in SUWIDHA (Single User-friendly Window Disposal Helpline for Applicants)—An e-Governance Project of the Government of Punjab

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Research article

First published 2012-6

An Empirical Study on Service Quality and Customer Satisfaction in SUWIDHA (Single User-friendly Window Disposal Helpline for Applicants)—An e-Governance Project of the Government of Punjab

Pardeep Bawa

Asia-Pacific Journal of Management Research and Innovation

Select article: The development of UK government policy on citizens' access to public sector information

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Research article

First published 2013-2

The development of UK government policy on citizens' access to public sector information

Barbara Buckley Owen, Louise Cooke, Graham Matthews

Information Polity

Select article: Assessing the Value of a Government Call Centre in India: A Case Study

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Research article

First published 2019-1

Assessing the Value of a Government Call Centre in India: A Case Study

Anindita Paul

IIM Kozhikode Society & Management Review

Select article: Citizen-centricity in digital government research: A literature review and integrative framework

Open access

Research article

First published 2024-2

Citizen-centricity in digital government research: A literature review and integrative framework

Leif Sundberg, Jonny Holmström

Information Polity

Select article: Seeing data like a state: A case of Open Government Data in India’s livelihoods program

Free access

Research article

First published 2023-5

Seeing data like a state: A case of Open Government Data in India’s livelihoods program

Rajesh Dinesh Hanbal, Amit Prakash, Janaki Srinivasan

Information Polity

Select article: Jawaharlal Nehru’s Vision for Citizen-centric Administration

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Research article

First published 2023-9

Jawaharlal Nehru’s Vision for Citizen-centric Administration

Naved Ashrafi

Indian Journal of Public Administration

Select article: Experience from E-Government Services: A Topic Model Approach

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Research article

First published 2025-1

Experience from E-Government Services: A Topic Model Approach

Satya Bhusan Dash, Avinash Jain

IIM Kozhikode Society & Management Review

Select article: Delivery of Time-Bound Public Services to Citizens: Indian Experience

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Research article

First published 2020-9

Delivery of Time-Bound Public Services to Citizens: Indian Experience

Urvashi Pareek, Nagendra Ambedkar Sole

Indian Journal of Public Administration

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