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1-10 of 67 results for citizen-centred service

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Select article: Moving towards the virtual state: integrating services and service channels for citizen-centred delivery

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Research article

First published 2005-03

Moving towards the virtual state: integrating services and service channels for citizen-centred delivery

Kenneth Kernaghan

International Review of Administrative Sciences

Select article: Assessing the Value of a Government Call Centre in India: A Case Study

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Research article

First published 2019-1

Assessing the Value of a Government Call Centre in India: A Case Study

Anindita Paul

IIM Kozhikode Society & Management Review

Select article: Transforming service to Canadians: the Service Canada model

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Research article

First published 2007-12

Transforming service to Canadians: the Service Canada model

Maryantonett Flumian, Amanda Coe, Kenneth Kernaghan

International Review of Administrative Sciences

Select article: Community health alliances as social enterprises that digitally engage citizens and integrate services: A case study in Southwestern Sydney (protocol)

Open access

Research article

First published 2020

Community health alliances as social enterprises that digitally engage citizens and integrate services: A case study in Southwestern Sydney (protocol)

Myron Anthony Godinho, Md Mahfuz Ashraf, Padmanesan Narasimhan [...]

DIGITAL HEALTH

Select article: How Does the Unified Model of Electronic Government Acceptance and Service Quality Frame Rural Citizens’ Continuous Behavioural Intention and Attitudes Towards E-government Services in the Indian Context

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Research article

First published 2025-12

How Does the Unified Model of Electronic Government Acceptance and Service Quality Frame Rural Citizens’ Continuous Behavioural Intention and Attitudes Towards E-government Services in the Indian Context

Gangadhara H., J. P. Senthil Kumar

International Journal of Rural Management

Select article: Cyberspace at the Grassroots: E-Governance and Citizen/Stakeholder Perceptions at the Local Level in Bangladesh

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Research article

First published 2021-7

Cyberspace at the Grassroots: E-Governance and Citizen/Stakeholder Perceptions at the Local Level in Bangladesh

Habib Zafarullah, Jannatul Ferdous

Journal of Development Policy and Practice

Select article: Power and Organizational Transformation through Technology: Hybrids of Electronic Government

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Research article

First published 2009-05

Power and Organizational Transformation through Technology: Hybrids of Electronic Government

Brian P. Bloomfield, Niall Hayes

Organization Studies

Select article: Situating Digital India Mission in Pursuit of Good Governance: A Study of Electronic Governance Initiatives in the Indian Province of Odisha

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Research article

First published 2020-3

Situating Digital India Mission in Pursuit of Good Governance: A Study of Electronic Governance Initiatives in the Indian Province of Odisha

Sangita Dhal

Indian Journal of Public Administration

Select article: Experience from E-Government Services: A Topic Model Approach

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Research article

First published 2025-1

Experience from E-Government Services: A Topic Model Approach

Satya Bhusan Dash, Avinash Jain

IIM Kozhikode Society & Management Review

Select article: People Perception Towards e-Services in Hilly Area: A Case Study of e-Districts in Himachal Pradesh

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Research article

First published 2023-9

People Perception Towards e-Services in Hilly Area: A Case Study of e-Districts in Himachal Pradesh

Sapna K. Sharma, Babita Sharma

Indian Journal of Public Administration

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