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Articles (202)

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1-10 of 202 results for calling scripts

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Select article: “Scripts Are Beautiful”: Managers’ and Agents’ Views of Script Use in Call Centers

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Research article

First published 2021-7

“Scripts Are Beautiful”: Managers’ and Agents’ Views of Script Use in Call Centers

Johanna Woydack, Jane Lockwood

International Journal of Business Communication

Select article: Get-Out-The-Vote Phone Calls

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Research article

First published 2009-03

Get-Out-The-Vote Phone Calls

Shang E. Ha, Dean S. Karlan

American Politics Research

Select article: The Organizing Matrix in the Evolution of Script

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Research article

First published 1992-4

The Organizing Matrix in the Evolution of Script

Merle Friedman, Diana Shmukler

Transactional Analysis Journal

Select article: The “Be Independent,Ha,Ha” Bind

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Research article

First published 1988-10

The “Be Independent,Ha,Ha” Bind

Barbara Little Horse

Transactional Analysis Journal

Select article: A Script-theoretic Analysis of Industrial Purchasing Behavior

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Research article

First published 1984-9

A Script-theoretic Analysis of Industrial Purchasing Behavior

Thomas W. Leigh, Arno J. Rethans

Journal of Marketing

Select article: The nature of the non-Chinese writings discovered in Southern China

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Research article

First published 2023-6

The nature of the non-Chinese writings discovered in Southern China

Bojun Sun

Journal of Chinese Writing Systems

Select article: Hijacking the dispatch protocol: When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

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Research article

First published 2018-10

Hijacking the dispatch protocol: When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

Marine Riou, Stephen Ball, Kay L O’Halloran [...]

Discourse Studies

Select article: Measurement Invariance of the Sexual Assault Script Scale (SASS): An Examination Among Hispanic and Non-Hispanic White College Women

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Research article

First published 2022-6

Measurement Invariance of the Sexual Assault Script Scale (SASS): An Examination Among Hispanic and Non-Hispanic White College Women

Elizabeth A. Yeater, Kristen N. Vitek, Ryan S. Ross [...]

Journal of Interpersonal Violence

Select article: Mapping the Procedural Knowledge of Industrial Sales Personnel: A Script-Theoretic Investigation

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Research article

First published 1989-1

Mapping the Procedural Knowledge of Industrial Sales Personnel: A Script-Theoretic Investigation

Thomas W. Leigh, Patrick F. McGraw

Journal of Marketing

Select article: Identify This…

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Research article

First published 2009-8

Identify This…

Leslie Rebecca Bloom, Amanda Reynolds, Rosemary Amore [...]

International Review of Qualitative Research

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