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Research article

First published 2024-8

Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers

Jinsoo Hwang, Jinkyung Jenny Kim, Ja Young (Jacey) Choe [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2022-3

The Meaning of Coffee for Barista in Speciality Coffee Shop in Indonesia

Redovan Witarta Adhi, Ulani Yunus

Journal of Creative Communications

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Research article

First published 2025

Non-disabled and disabled baristas: How differently do employee service attributes affect customer satisfaction?

Jinkyung Jenny Kim, Chihyung Michael Ok, Kyu-Hyeon Joo [...]

Tourism and Hospitality Research

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Case report

First published 2013-1

Barista's Battle Scars

Susan M. Jensen, Srivatsa Seshadri, Larry G. Carstenson

Entrepreneurship Theory and Practice

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Research article

First published 2025-9

An Analysis of Operational Processes in Coffee Shops Aimed at Improving Baristas’ Response to Highly-Customized Orders

Shane Arnold, Gabriel Neves, Casey Maughon [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2019-7

Organizing Baristas in Halifax Cafes: Precarious Work and Gender and Class Identities in the Millennial Generation

Rachel K. Brickner, Meaghan Dalton

Critical Sociology

Open access

Research article

First published 2020-5

Barista’s fracture: a new occupational hazard

Baasil Syed Yusuf, Neil Segaren, Nicholas Segaren [...]

JRSM Open

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Research article

First published 2022-9

Barista Solidarity from Buffalo to Oklahoma City

Kressent Pottenger

New Labor Forum

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Research article

First published 2026

Understanding Consumer Responses to Robotic Cafés: A Person–Environment Interaction Perspective

Eojina Kim, Seonwoo Ko, Heesun Park [...]

Cornell Hospitality Quarterly

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Research article

First published 2022-12

Weaving Different Discourses to Understand the Field: Mystory as an Analytical Tool

Gemma Piercy

Qualitative Inquiry

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