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Research article

First published 2023-2

Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses,Attributions of Responsibility,and Coping Strategies in Artificial Intelligence–Based Service Failures

Giulia Pavone, Lars Meyer-Waarden, Andreas Munzel

Journal of Interactive Marketing

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Research article

First published 2002-6

Studies of Cognition and Emotion in Organisations: Attribution,Affective Events,Emotional Intelligence and Perception of Emotion

Neal M. Ashkanasy

Australian Journal of Management

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Research article

First published 2019-4

An assessment of the level of emotional intelligence attributes of undergraduate built environment students in developing countries

D. Owusu-Manu, D.J. Edwards, A.S. Kukah [...]

Industry and Higher Education

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Research article

First published 2025

Building consumer trust in the ChatGPT’s era: Insights from the hospitality industry

Hamada Hassan, Ahmed Magdy

Tourism and Hospitality Research

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Research article

First published 2012-11

What Do Leaders Think? Reflections on the Implementation of Higher Education Reforms in Armenia

Susanna Yuri Karakhanyan, Klaas van Veen, Theo C M Bergen

Educational Management Administration & Leadership

Open access

Review article

First published 2025-8

Anatomy-based Codified Framework for Facial Injectables: A Narrative Review of the Language for Future Human–Machine Collaboration

Krishan Mohan Kapoor

International Journal of Aesthetic Plastic Surgery

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Research article

First published 2019-4

The Impact of Emotional Intelligence on Workplace Behaviour: A Study of Bank Employees

Simarjeet Makkar, Sriparna Basu

Global Business Review

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Research article

First published 2022-06

Exploring subjective well-being trough gender and emotional intelligence. A mediational model ( Explorando el bienestar subjetivo a través del género y la inteligencia emocional. Un modelo mediacional )

Maria-Dolores Martinez-Marin, Carmen Martínez

Studies in Psychology: Estudios de Psicología

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Research article

First published 2021-5

Emotional intelligence and school leaders: Evidence from Abu Dhabi

Rida Blaik Hourani, David Litz, Scott Parkman

Educational Management Administration & Leadership

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Research article

First published 2016-6

Psychosocial predictors of emotional intelligence among police officers in Nigeria

Olukolade Olugbemi, Adesanya Bolaji

International Journal of Police Science & Management

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