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Retricted access

Research article

First published 2006-03

Modeling and Managing the Percentage of Satisfied Customers in Hidden and Revealed Waiting Line Systems

Chester Chambers, Panagiotis Kouvelis

Production and Operations Management

Retricted access

Research article

First published 2001-3

Queuing Theory and Customer Satisfaction: A Review of Terminology,Trends,and Applications to Pharmacy Practice

Ronald Anthony Nosek, James P. Wilson

Hospital Pharmacy

Open access

Other

First published 2021-12

Service Experience at Passport Seva Kendra

Richa Saxena, Sapna Popli, Abhishek

Vikalpa: The Journal for Decision Makers

Retricted access

Research article

First published 2010-11

Operations in Financial Services—An Overview

Emmanuel D. (Manos) Hatzakis, Suresh K. Nair, Michael Pinedo

Production and Operations Management

Free access

Research article

First published 2006-12

Neglected user perspectives in the design of an online hospital bed-state system: implications for the National Programme for IT in the NHS

Nick Harrop, Trevor Wood-Harper, Alan Gillies

Health Informatics Journal

Retricted access

Research article

First published 2000-12

MANAGING A FLOW LINE WITH SINGLE‐KANBAN,DUAL‐KANBAN OR CONWIP

KUM KHIONG YANG

Production and Operations Management

Retricted access

Review article

First published 2010-11

Evolution of Docetaxel-Based Therapy for Metastatic Castrate-Resistant Prostate Cancer

Philip Cornford

Journal of Clinical Urology

Retricted access

Research article

First published 2014-07

Improving Voting Systems through Service‐Operations Management

Muer Yang, Michael J. Fry, W. David Kelton [...]

Production and Operations Management

Retricted access

Research article

First published 2012-1

Analyzing Passenger Incidence Behavior in Heterogeneous Transit Services Using Smartcard Data and Schedule-Based Assignment

Michael Frumin, Jinhua Zhao

Transportation Research Record: Journal of the Transportation Research Board

Retricted access

Research article

First published 2019-6

Management of tennis elbow: a survey of UK clinical practice

Marcus Bateman, Andrew G. Titchener, David I. Clark [...]

Shoulder & Elbow

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