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Retricted access

Research article

First published 2002-9

Managing Risk in a New Telecommunications Service Development Process through a Scenario Planning Approach

Jae-Hyeon Ahn, Ann Skudlark

Journal of Information Technology

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Research article

First published 2017-2

Dwelling into Service Innovation Management Practices: A Comparison Between Telecommunication Industry in Malaysia and Bangladesh

Seyedeh Khadijeh Taghizadeh, Syed Abidur Rahman, Hasliza Abdul Halim [...]

Global Business Review

Free access

Research article

First published 1999-8

Experience representing,integrating and automating telecom business processes in a workflow engine environment

V.P. Wade, S. Muldowney

Information Services and Use

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Research article

First published 2003-06

MODELING CUSTOMER SATISFACTION IN TELECOMMUNICATIONS: ASSESSING THE EFFECTS OF MULTIPLE TRANSACTION POINTS ON THE PERCEIVED OVERALL PERFORMANCE OF THE PROVIDER

ANTREAS D. ATHANASSOPOULOS, ANASTASIOS ILIAKOPOULOS

Production and Operations Management

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Research article

First published 2000-12

Telephone Management in Substance Abuse Treatment

James A. Hall, Diane L. Huber

Telemedicine and e-Health

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Research article

First published 1997-1

Using Telecommunications for Competitive Advantage—the Approach of the European Multinationals

David Lewin

Journal of Interdisciplinary Economics

Retricted access

Research article

First published 2000-4

Impact of Case Management on Use of Health Services by Rural Clients in Substance Abuse Treatment

Mary S. Vaughan-Sarrazin, James A. Hall, Gary S. Rick

Journal of Drug Issues

Open access

Research article

First published 2024-4

Customer Experience,Loyalty,and Churn in Bundled Telecommunications Services

Hugo Ribeiro, Belem Barbosa, Antonio C. Moreira [...]

Sage Open

Retricted access

Research article

First published 2019-11

Core services of intensive case management for people with mental illness: A network analysis

Kota Suzuki, Sosei Yamaguchi, Yasunari Kawasoe [...]

International Journal of Social Psychiatry

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Case report

First published 2016-6

NTC and Ncell: Telecommunication and Strategies

Dhruba Kumar Gautam

South Asian Journal of Business and Management Cases

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