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Research article

First published 2017-11

On Value and Value Creation in Service: A Management Perspective

Christian Grönroos

Journal of Creating Value

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Research article

First published 2015-8

The Transformative Value of a Service Experience

Christopher P. Blocker, Andrés Barrios

Journal of Service Research

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Research article

First published 2015-6

Value cocreation in service interactions

Carmen Neghina, Marjolein C. J. Caniëls, Josée M. M. Bloemer [...]

Marketing Theory

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Research article

First published 2016-11

Value Creation in Business Services through the Prism of Experience Economy: Conceptualizing Value-in-experience

Jana Kukk, Anu Leppiman

Journal of Creating Value

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Research article

First published 2007-11

Enduring Values in the British Civil Service

David L. Dillman

Administration & Society

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Research article

First published 2018-2

Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

Eun Yu, Daniela Sangiorgi

Journal of Service Research

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Research article

First published 2025

Service Design for Humanitarian Value

Meredith A. Rhoads, Aronté Marie Bennett, Courtney Nations Azzari [...]

Journal of Service Research

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Other

First published 2011-9

Value co-creation in service logic: A critical analysis

Christian Grönroos

Marketing Theory

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Research article

First published 2016-6

Service Learning as Holistic Values Pedagogy

Terence Lovat, Neville Clement

Journal of Experiential Education

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Research article

First published 2004-09

Valuing Business Information Services

Sylvia James

Business Information Review

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