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Research article

First published 2015-4

User co-production of public service delivery: An uncertainty approach

Joost Fledderus, Taco Brandsen, Marlies Elisabeth Honingh

Public Policy and Administration

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Research article

First published 2013-8

Firms’ Strategic Response to Service Uncertainty: An Empirical Signaling Study

Debi P. Mishra

Australasian Marketing Journal

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Research article

First published 2008-08

Uncertainty Avoidance as a Moderator of the Relationship between Perceived Service Quality and Customer Satisfaction

Martin Reimann, Ulrich F. Lünemann, Richard B. Chase

Journal of Service Research

Open access

Research article

First published 2023-8

Teaching During War in Ukraine: Service-Learning as a Tool for Facilitating Student Learning and Engagement During Times of Uncertainty and Crisis

Amy L. Kenworthy, Sophia Opatska

Journal of Management Education

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Research article

First published 2020-1

Inter-governmental Fiscal Transfers in the Presence of Revenue Uncertainty: The Case of Goods and Services Tax (GST) in India

Sacchidananda Mukherjee

Journal of Development Policy and Practice

Open access

Research article

First published 2023-12

In-Game Uncertainties and Climate Change Challenges as Identified by Pre-Service Teachers

Fiona van Schaik

Simulation & Gaming

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Research article

First published 2006

Frameworks to Represent Uncertainty when Level of Service is Determined

Shinya Kikuchi, Partha Chakroborty

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2008-02

The Impact of Service-Time Uncertainty and Anticipated Congestion on Customers' Waiting-Time Decisions

Piyush Kumar, Parthasarathy Krishnamurthy

Journal of Service Research

Open access

Research article

First published 2019

A State of Uncertainty: An Analysis of Recent State Legislative Proposals to Regulate Preventive Services in the United States

Maxim Gakh, Cody Cris, Prescott Cheong [...]

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

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Research article

First published 2023-12

Meta-governance,uncertainty and self-organization in corporatist social service sectors: The case of Hong Kong

Xiao Lu Wang

International Review of Administrative Sciences

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