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Retricted access

Research article

First published 2008-10

Effects of tour leader's service quality on agency's reputation and customers' word-of-mouth

Vincent C.S. Heung

Journal of Vacation Marketing

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Research article

First published 2020-9

Restaurant Employee Service Sabotage and Customer Deviant Behaviors: The Moderating Role of Corporate Reputation

Hsin-Hui Hu “Sunny” Hu, Hung-Sheng “Herman” Lai, Brian King

Journal of Hospitality & Tourism Research

Open access

Research article

First published 2020

The mediating role of international student satisfaction in the influence of higher education service quality on institutional reputation in Taiwan

Massoud Moslehpour, Ka Yin Chau, JingJing Zheng [...]

International Journal of Engineering Business Management

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Research article

First published 2023

Applying interrater reliability measure for user credibility assessment in reputation-oriented service discovery

Arnab Paul, Sourish Dhar, Sudipta Roy

Web Intelligence

Free access

Research article

First published 2004-05

Institutional Forms and Organizational Structures: Homology,Trust and Reputational Capital in Professional Service Firms

Gerard Hanlon

Organization

Retricted access

Research article

First published 2021-06

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform

Gordon Burtch, Yili Hong, Senthil Kumar

Production and Operations Management

Open access

Research article

First published 2017-3

A time-aware hyperlink-induced topic search-based reputation evaluation method for optimal manufacturing service recommendation in distributed peer-to-peer networks

Shuai Zhang, Song Xu, Wenyu Zhang [...]

Journal of Algorithms & Computational Technology

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Brief report

First published 2021-2

Honor and Seeking Mental Health Services: The Roles of Stigma and Reputation Concerns

Stephen Foster, Mauricio Carvallo, Jongwon Lee [...]

Journal of Cross-Cultural Psychology

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Research article

First published 2014-11

Reputation-based multi-dimensional trust model in cloud manufacturing service platform

Wei Meng, Shaobo Li, Guanci Yang [...]

Multiagent and Grid Systems

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Research article

First published 2012-9

A reputation-based peer-to-peer architecture for semantic service discovery in distributed manufacturing environments

Wenyu Zhang, Shuai Zhang, Ming Cai [...]

Concurrent Engineering

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