Sage Journals: Discover world-class research

Open access

Research article

First published 2023-11

Data analytics methods to measure service quality: A systematic review

Georgia Gkioka, Thimios Bothos, Babis Magoutas [...]

Intelligent Decision Technologies

Retricted access

Research article

First published 2021-8

An improved service quality measurement model for soundscape assessment in urban public open spaces

Rui Li, Dayi Ou, Sensen Pan

Indoor and Built Environment

Open access

Research article

First published 2025

Testing Three Alternate Methods to Direct Observation in Measuring Use of Discrete Youth Cognitive Behavioral Techniques: A Secondary Analysis

Simone H Schriger, Steven C Marcus, Emily M Becker-Haimes [...]

Implementation Research and Practice

Retricted access

Research article

First published 1992-7

Measuring Service Quality: A Reexamination and Extension

J. Joseph Cronin, Steven A. Taylor

Journal of Marketing

Retricted access

Research article

First published 2007-1

Incorporation of Transportation User Perception into Evaluation of Service Quality of Signalized Intersections

Dongmin Lee, Tae-Gyu Kim, Martin T. Pietrucha

Transportation Research Record: Journal of the Transportation Research Board

Retricted access

Research article

First published 2016-3

Construction and validation of a hybrid model to measure perceived public service quality (PSQ)

Marcel Guenoun, Kiane Goudarzi, Jean-Louis Chandon

International Review of Administrative Sciences

Retricted access

Research article

First published 2019-1

A formative measurement approach for exploring how to form service quality in hot spring resorts

Xiaoming Liu, Yi Fu, Ren-Fang Chao [...]

Tourism and Hospitality Research

Retricted access

Research article

First published 2021-4

A comprehensive quality function deployment model for improving academics of technical institutes

SB Karanjekar, RR Lakhe, VS Deshpande

International Journal of Electrical Engineering & Education

Retricted access

Research article

First published 2009-12

Measuring Welfare Gains from Better Quality Infrastructure

Irina Klytchnikova, Michael Lokshin

Journal of Infrastructure Development

Retricted access

Research article

First published 1987-10

Quality Assurance Program for a Drug Information Center

Carol A. Repchinsky, E. Joy Masuhara

Annals of Pharmacotherapy

Search results