You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (5)

Journals (0)

1-5 of 5 results for Service Recovery Performance (SRP)

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: Customer Incivility and Service Recovery Performance: Job Crafting as a Buffer

Retricted access

Research article

First published 2023-4

Customer Incivility and Service Recovery Performance: Job Crafting as a Buffer

Adil Zahoor, Mushtaq Ahmad Siddiqi

Vision: The Journal of Business Perspective

Select article: Capitalizing on Service Failures: Implications for Customer Engagement and Loyalty

Retricted access

Research article

First published 2023-1

Capitalizing on Service Failures: Implications for Customer Engagement and Loyalty

Adil Zahoor

Business Perspectives and Research

Select article: The effects of knowledge sharing and knowledge application on service recovery performance

Retricted access

Research article

First published 2015-6

The effects of knowledge sharing and knowledge application on service recovery performance

Henry Boateng, Franklin Gyamfi Agyemang

Business Information Review

Select article: Ambidextrous Leadership and Service Recovery Performance Under B2B Selling Context: An Examination Through Service Innovation Capability

Open access

Research article

First published 2022-4

Ambidextrous Leadership and Service Recovery Performance Under B2B Selling Context: An Examination Through Service Innovation Capability

Bilal Ahmad, Da Liu, Mirza Huzaifa Asif [...]

Sage Open

Select article: Predicting Service Recovery Performance through Job Crafting Perception and Behaviour: Does Proactivity Make a Difference?

Retricted access

Research article

First published 2021-12

Predicting Service Recovery Performance through Job Crafting Perception and Behaviour: Does Proactivity Make a Difference?

Adil Zahoor

South Asian Journal of Human Resources Management

1
10 / page

Article type

Publication date

Subjects

Access