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Retricted access

Research article

First published 1999-09

HOW PROFESSORS OF OPERATIONS MANAGEMENT VIEW SERVICE OPERATIONS?

Winter Nie, Deborah L. Kellogg

Production and Operations Management

Retricted access

Research article

First published 2003-06

INSIGHTS INTO SERVICE OPERATIONS MANAGEMENT: A RESEARCH AGENDA

ALEDA V. ROTH, LARRY J. MENOR

Production and Operations Management

Open access

Research article

First published 2025-12

Combining Action Research With Design Science as a Qualitative Research Methodology. An Application to Service (Operations) Management Research

Valeria de Castro, María Luz Martín-Peña, Esperanza Marcos Martínez [...]

International Journal of Qualitative Methods

Retricted access

Research article

First published 2009-05

Unifying Service Marketing and Operations With Service Experience Management

Robert J. Kwortnik, Gary M. Thompson

Journal of Service Research

Retricted access

Research article

First published 2007-11

A Note on the Growth of Research in Service Operations Management

Jeffery S. Smith, Kirk R. Karwan, Robert E. Markland

Production and Operations Management

Retricted access

Research article

First published 2000-4

Multi-Unit Management in Service Operations: Alternative Approaches in the UK Hospitality Industry

Steven Goss-Turner, Peter Jones

Tourism and Hospitality Research

Retricted access

Research article

First published 1977-7

Factors Affecting Entrepreneurial Opportunities for Service Station Management and Operations

Merwin M. Hargrove, Lyle R. Trueblood

Entrepreneurship Theory and Practice

Retricted access

Research article

First published 2014-07

Improving Voting Systems through Service‐Operations Management

Muer Yang, Michael J. Fry, W. David Kelton [...]

Production and Operations Management

Retricted access

Research article

First published 2017-8

Operator models for delivering municipal solid waste management services in developing countries. Part A: The evidence base

David C Wilson, Jennifer Bangirana Kanjogera, Reka Soós [...]

Waste Management & Research: The Journal for a Sustainable Circular Economy

Retricted access

Research article

First published 2022-8

Should Surgical Services Admit Small Bowel Obstructions Managed Non-operatively?

Christopher Thacker, Claire Lauer, Kathleen Nealon [...]

The American Surgeon™

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