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1-10 of 726 results for Self-service technology

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Select article: Attitudinal and Situational Determinants of Self-Service Technology Use

Retricted access

Research article

First published 2016-2

Attitudinal and Situational Determinants of Self-Service Technology Use

Haemoon Oh, Miyoung Jeong, Seonjeong (Ally) Lee [...]

Journal of Hospitality & Tourism Research

Select article: Modeling the habit of self-service technology usage

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Research article

First published 2017-8

Modeling the habit of self-service technology usage

Cheng Wang, Jennifer Harris, Paul G Patterson

Australian Journal of Management

Select article: Factors Influencing the Acceptance of Self-Service Technologies

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Research article

First published 2016-11

Factors Influencing the Acceptance of Self-Service Technologies

Markus Blut, Cheng Wang, Klaus Schoefer

Journal of Service Research

Select article: Self-Service Technology Service Quality: Building Loyalty and Intention Through Technology Trust in Pakistani Service Sector

Open access

Research article

First published 2020-4

Self-Service Technology Service Quality: Building Loyalty and Intention Through Technology Trust in Pakistani Service Sector

Masood Ul Hassan, Muhammad Shahid Iqbal, Ume Habibah

Sage Open

Select article: Theorizing the Costs of Self-Service Technologies and Co-Creation by Design

Open access

Research article

First published 2024-3

Theorizing the Costs of Self-Service Technologies and Co-Creation by Design

Aron Darmody, Detlev Zwick

Journal of Macromarketing

Select article: Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context

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Research article

First published 2009-08

Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context

Nichola Robertson, Robin N. Shaw

Journal of Service Research

Select article: Customers’ preferences for new technology-based self-services versus human interaction services in hotels

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Research article

First published 2013-4

Customers’ preferences for new technology-based self-services versus human interaction services in hotels

Hanan Saad Kattara, Osman Ahmed El-Said

Tourism and Hospitality Research

Select article: The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

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Research article

First published 2013-8

The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

Cheng Wang, Jennifer Harris, Paul Patterson

Journal of Service Research

Select article: Empowering Consumers Through Self-Service Technology: A Comparative Analysis

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Research article

First published 2025-2

Empowering Consumers Through Self-Service Technology: A Comparative Analysis

Bona Kim, Yong Chen

Journal of Hospitality & Tourism Research

Select article: Hospitality Industry Web-Based Self-Service Technology Adoption Model

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Research article

First published 2016-2

Hospitality Industry Web-Based Self-Service Technology Adoption Model

Louisa Yee-Sum Lee

Journal of Hospitality & Tourism Research

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