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Retricted access

Research article

First published 2025-6

Impact of Self‐Service Technology in Designing a Service Delivery System

Jie Wang, Lijun Ma, Weili Xue [...]

Production and Operations Management

Open access

Research article

First published 2025

Trust transfer in digital healthcare: The role of self-service systems in reducing patient treatment barriers

Luxin Zhang, Wan Mohd Hirwani Wan Hussain, Sawal Hamid Md Ali

DIGITAL HEALTH

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Research article

First published 2023-1

Service-oriented high-performance work systems and service role performance: Applying an integrated extended self and psychological ownership framework

Hyunyoung Jo, Samuel Aryee, Hsin-Hua Hsiung [...]

Human Relations

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Research article

First published 2023-12

Librarians self-efficacy in ICT-based library operations and services: A survey of librarians working in libraries of Aligarh Muslim University Library System

Mohammad Nazim, Shamim Aktar Munshi, Mohammad Ashar

Journal of Librarianship and Information Science

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Research article

First published 2024

Prioritization in the Presence of Self-ordering Opportunities in Omnichannel Services

Kang Kang, Sherwin Doroudi, Mohammad Delasay

Production and Operations Management

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Research article

First published 2026-1

Optimal and Self-Selection of Service Type in a Queueing System Where Long Service Postpones the Need for the Next Service

Refael Hassin, Jiesen Wang

Production and Operations Management

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Research article

First published 2010-4-1

On characteristics influencing consumer’s intention to use web-based self-service

Ming-Hsien Yang, Jason C.H. Chen, Cheng-Hang Wu [...]

Human Systems Management

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Research article

First published 2005-5

Towards self-organization in multi-agent systems and Grid computing

Huaglory Tianfield, Rainer Unland

Multiagent and Grid Systems

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Research article

First published 2002-11

Enhancing Guidance and School Counselling Consultation Services from a Self-system Psychological Perspective

Ian Hay

Journal of Psychologists and Counsellors in Schools

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Research article

First published 2000-7

Self-Service Checkout: Providing Customer Scanning Checkout-Systems That Meet Commercial Demands and Consumer Usability and Accessibility

Brian P. Cooper, Mark Hoffman

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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