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Open access

Research article

First published 2014-1

Empirical Analysis of a Self-Service Check-In Implementation in Singapore Changi Airport

CKM Lee, Yuankei Ng, Yaoqiong Lv [...]

International Journal of Engineering Business Management

Retricted access

Research article

First published 2000-7

Check it Out: The Self-Service Library

Mitch Grunes

Ergonomics in Design: The Quarterly of Human Factors Applications

Retricted access

Research article

First published 1997-4

Delays in Clearing the Self-Service Store Check-out Counter: An Informal Look

John Trinkaus, Maria Divino

Psychological Reports

Open access

Research article

First published 2025

Passengers’ acceptance of biometric check-in kiosks: The case of Thai airports

Phutawan Ho Wongyai, Thanh Ngo, Hanjun Wu [...]

Tourism and Hospitality Research

Retricted access

Research article

First published 2025-7

Optimizing and simulating dynamic check-in counter opening with passenger allocation considerations

Xiao-Ting Yuan, Tie-Qiao Tang, Liang Chen [...]

SIMULATION

Retricted access

Research article

First published 2012-2

Impact of Individual Differences and Consumers’ Readiness on Likelihood of Using Self-Service Technologies at Hospitality Settings

Jungsun (Sunny) Kim, Natasa Christodoulidou, Pearl Brewer

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2010-11

Are Self‐Service Customers Satisfied or Stuck?

Ryan W. Buell, Dennis Campbell

Production and Operations Management

Open access

Research article

First published 2017

Encrypted quick response scheme for hotel check-in and access control system

Soon-Nyean Cheong, Huo-Chong Ling, Pei-Lee Teh [...]

International Journal of Engineering Business Management

Retricted access

Research article

First published 2001-12

Critical Facilitation: Learning through Intervention in Group Processes

Wendy J. Gregory, Norma R. A. Romm

Management Learning

Retricted access

Research article

First published 2018-7

Health Shocks and Initiation of Use of Preventive Services Among Older Adults

Boon Peng Ng, Gail A. Jensen

Journal of Applied Gerontology

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