You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (393)

Journals (0)

1-10 of 393 results for Perceived Service Gap

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: Measuring Retail Service Quality: An Empirical Assessment of the Instrument

Free access

Research article

First published 2006-4

Measuring Retail Service Quality: An Empirical Assessment of the Instrument

Darshan Parikh

Vikalpa: The Journal for Decision Makers

Select article: Service Quality Measurement at Brand Factory: An Empirical Study

Retricted access

Research article

First published 2018-2

Service Quality Measurement at Brand Factory: An Empirical Study

Monica M., Ramanaiah G.

Management and Labour Studies

Select article: Customer satisfaction measurement with neural network

Retricted access

Research article

First published 2007-3-20

Customer satisfaction measurement with neural network

Yao-Hung Hsieh, Chiuhsiang Joe Lin, James C. Chen

Human Systems Management

Select article: Does psychological empowerment condition the impact of public service motivation on perceived organizational performance? Evidence from the US federal government

Retricted access

Research article

First published 2022-9

Does psychological empowerment condition the impact of public service motivation on perceived organizational performance? Evidence from the US federal government

Jae Young Lim, Kuk-Kyoung Moon, Robert K. Christensen

International Review of Administrative Sciences

Select article: Management Competencies for Canadian Health Executives: Views from the Field

Retricted access

Research article

First published 2004-12

Management Competencies for Canadian Health Executives: Views from the Field

Neil J. MacKinnon, Catherine Chow, Pamela L. Kennedy [...]

Healthcare Management Forum

Select article: Service Quality Gap in China's Hotel Industry: a Study of Tourist Perceptions and Expectations

Retricted access

Research article

First published 1998-8

Service Quality Gap in China's Hotel Industry: a Study of Tourist Perceptions and Expectations

Hailin Qu, Nelson Tsang

Journal of Hospitality & Tourism Research

Select article: From Premium to Mass: How Service Robots Shift Brand Premiumness

Retricted access

Research article

First published 2025-2

From Premium to Mass: How Service Robots Shift Brand Premiumness

Chi Hoang, Xiaoyan (Jenny) Liu, Sharon Ng

Journal of Service Research

Select article: Perceived Need and Potential Applications of a Telehospitalist Service in Rural Areas

Retricted access

Research article

First published 2021-01

Perceived Need and Potential Applications of a Telehospitalist Service in Rural Areas

Jane Moeckli, Jeydith Gutierrez, Peter J. Kaboli

Telemedicine and e-Health

Select article: The perceived value of book borrowing services is stationary in the time of Covid-19: Empirical evidence from the Municipal Library in Prague

Retricted access

Research article

First published 2023-12

The perceived value of book borrowing services is stationary in the time of Covid-19: Empirical evidence from the Municipal Library in Prague

Jan Stejskal, David Zapletal, Viktor Prokop

Journal of Librarianship and Information Science

Select article: Implications of Wearables,Fitness Tracking Services,and Quantified Self on Healthcare

Retricted access

Research article

First published 2017-9

Implications of Wearables,Fitness Tracking Services,and Quantified Self on Healthcare

Katherine Chen, Mary Zdorova, Dan Nathan-Roberts

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

1
2
3
•••
40
10 / page

Article type

Publication date

Subjects

Access