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Research article

First published 2018-11

How Online Reviews Become Helpful: A Dynamic Perspective ☆

Shuya Lu, Jianan Wu, Shih-Lun (Allen) Tseng

Journal of Interactive Marketing

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Research article

First published 2020-5

Predicting the helpfulness of online customer reviews: The role of title features

Mina Akbarabadi, Monireh Hosseini

International Journal of Market Research

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Research article

First published 2018-6

Searching for help online: An analysis of peer-to-peer posts on a male-only infertility forum

Esmée Hanna, Brendan Gough

Journal of Health Psychology

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Research article

First published 2015-9

Establishing an online HIV peer helping programme: A review of process challenges and lessons learned

Gregory E Harris, Valerie Corcoran, Adam Myles [...]

Health Education Journal

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Research article

First published 2019-11

Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factors

Vartika Srivastava, Arti D. Kalro

Journal of Interactive Marketing

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Research article

First published 2026-1

Displaying the Amount of Consumption Time in Online Reviews Can Affect Helpful Votes

Zheng Zhang, Wenjun Zhou, Michelle Andrews

Journal of Marketing

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Research article

First published 2018-2

Don’t Want to Look Dumb? The Role of Theories of Intelligence and Humanlike Features in Online Help Seeking

Sara Kim, Ke Zhang, Daeun Park

Psychological Science

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Research article

First published 2021-4

Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals

Raffaele Filieri, Elisabetta Raguseo, Claudio Vitari

Journal of Travel Research

Open access

Research article

First published 2026-3-18

The Influence of Sentiment and Emotion on Helpful Reviews: Machine Learning Analysis of Emotion Dynamics in Online Reviews

Sanghyub John Lee, Pornchanoke Tipgomut, Rouxelle De Villiers

International Journal of Market Research

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Research article

First published 2024-6

Effectiveness of iFightDepression ® online guided self-help tool in depression: A pilot study

Anna Varga, Edit Czeglédi, Mónika Ditta Tóth [...]

Journal of Telemedicine and Telecare

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