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Research article

First published 2007-03

A Resource‐Process Framework of New Service Development

Craig M. Froehle, Aleda V. Roth

Production and Operations Management

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Research article

First published 2007-4

New Service Development (NSD): Role of Customer Contact Executives

K. R. Jayasimha, Rajendra Nargundkar, V. Murugaiah

Vision: The Journal of Business Perspective

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Research article

First published 2002-5

New Service Development and Competitive Advantage: A Conceptual Model

Jay Weerawardena, Janet R. McColl-Kennedy

Australasian Marketing Journal

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Research article

First published 2008-05

New Service Development Competence and Performance: An Empirical Investigation in Retail Banking

Larry J. Menor, Aleda V. Roth

Production and Operations Management

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Research article

First published 2018-2

Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

Eun Yu, Daniela Sangiorgi

Journal of Service Research

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Research article

First published 2011-11

Customer Orientation,Learning Orientation,and New Service Development

Kayhan Tajeddini

Journal of Hospitality & Tourism Research

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Research article

First published 2006-5

The New Service Development Process in Successful Small Entrepreneurial Firms

Michael Ottenbacher, Vivienne Shaw, David Ermen

The International Journal of Entrepreneurship and Innovation

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Research article

First published 2008-2

New Service Development of Entrepreneurial Innovations in the IT Sector

Michael C. Ottenbacher, Robert J. Harrington

The International Journal of Entrepreneurship and Innovation

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Research article

First published 2014-8

Integrating Product-Service System Tools into New Product Development Processes

Vanessa Christina Ribeiro, Milton Borsato

Journal of Integrated Design and Process Science

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Review article

First published 2013-2

Employee Collaboration,Learning Orientation,and New Service Development Performance

Horace L. Melton, Michael D. Hartline

Journal of Service Research

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