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Research article

First published 2012-11

All Quiet on the Western Front? Empirical Evidence on the “War” between Marketing Managers and Sales Managers

Graham R. Massey

Australasian Marketing Journal

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Research article

First published 2014-9

The power of ‘know’ and ‘no’ in effective customer service delivery

Denise Carter

Business Information Review

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Research article

First published 2005-05

Sales Work under Marketization: The Social Relations of the Cash Nexus?

Marek Korczynski, Ursula Ott

Organization Studies

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Other

First published 2004-1

Physicians' Perceptions of Pharmaceutical Sales Representatives: A Model for Analysing the Customer Relationship

Robert F. Wright, William J. Lundstrom

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

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Other

First published 2002-01

People and Technology Management in Flexible Manufacturing: An Apparel Industry Case Study

Suzanne Loker

Clothing and Textiles Research Journal

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Research article

First published 2014-8

Managing Trade Contacts in HotRest Intermediate Markets: A Resource-Based View Analysis in EU Countries

Maurizio Droli, Ting Fa Margherita Chang, Luca Iseppi [...]

Tourism Economics

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Research article

First published 2012-7

The Diffusion of HR Practices in Chinese Workplaces and Organizational Outcomes

Peter Gahan, Marco Michelotti, Guy Standing

ILR Review

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Research article

First published 2009-1

An Exploratory Study of the Make-or-Buy Decisions in Pharmaceutical Sales

Beth Rogers

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

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Research article

First published 2009-7

Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations

David Holman, Stephen Frenkel, Ole Sørensen [...]

ILR Review

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Research article

First published 1997-1

The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships

J. Brock Smith, Donald W. Barclay

Journal of Marketing

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