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Retricted access

Research article

First published 2018-6

Sustainable Service Quality Management by Logistics Service Providers: An Indian Perspective

Anchal Gupta, Rajesh K. Singh, P. K. Suri

Global Business Review

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Research article

First published 2018-9

Prioritizing Critical Success Factors for Sustainable Service Quality Management by Logistics Service Providers

Anchal Gupta, Rajesh Kumar Singh, Pradeep Kumar Suri

Vision: The Journal of Business Perspective

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Research article

First published 2012-11

Applying fuzzy quality function deployment to evaluate solutions of the service quality for international port logistics centres in Taiwan

Gin-Shuh Liang, Ji-Feng Ding, Chiao-Ling Pan

Proceedings of the Institution of Mechanical Engineers,Part M: Journal of Engineering for the Maritime Environment

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Research article

First published 2016-10

Domain quality-driven logistics web service optimal composition based on culture artificial bee colony algorithm

Jing Li, She Feng Yuan

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2001-10

Logistics Service Quality as a Segment-Customized Process

John T. Mentzer, Daniel J. Flint, G. Tomas M. Hult

Journal of Marketing

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Research article

First published 2017-5-23

Model for evaluating the E-commerce logistics service quality with hesitant fuzzy uncertain linguistic information

Miao Yu

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Open access

Research article

First published 2024-1

Logistics Service Quality and Product Satisfaction in E-Commerce

Dr. Aamir Rashid, Dr. Rizwana Rasheed

Sage Open

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Research article

First published 2023

Can Brick-and-Click Stores Yield Returning Online Customers? Assessing In-house Logistics Service Quality (LSQ) of Multi-channel Retailers

Siti Norida Wahab, Muhammad Iskandar Hamzah, Salini Devi Rajendran

Vision: The Journal of Business Perspective

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Research article

First published 1997-9-1

Tailored logistics services in large multi-site operations

Lionello Negri

Human Systems Management

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Research article

First published 2017-3

Prioritising the Factors for Analysing Service Quality of 3PL: AHP Approach

Anchal Gupta, Rajesh K. Singh, P.K. Suri

Asia-Pacific Journal of Management Research and Innovation

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