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1-2 of 2 results for Key Words: overbooking

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Select article: Overbooking: the Practice and the Law

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Research article

First published February, 1994

Overbooking: the Practice and the Law

Robert H. Wilson, Linda K. Enghagen, Prashant Sharma

Journal of Hospitality & Tourism Research

Select article: Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Open access

Research article

First published November, 2022

Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Amin Nazifi, Holger Roschk, Francisco Villarroel Ordenes [...]

Journal of Travel Research

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