Search results: Sage Journals

Restricted accessResearch articleFirst published February, 2013

An explanation of cross-national variation in call centre job quality using institutional theory

David Holman

Work,Employment and Society

Open accessResearch articleFirst published November, 2025

Challenging temporal structures in job centre pathways towards labour market participation

Carl Johannes Middelboe, Tine Tjørnhøj-Thomsen, Rikke Fredenslund Krølner [...]

Time & Society

Restricted accessResearch articleFirst published June, 2017

Do They Always Have Wounded Selves: Moderating Impact of Job-worth on Burnout and Self-worth of Indian Call Centre Employees

Tuheena Mukherjee, Kanika T. Bhal

South Asian Journal of Human Resources Management

Restricted accessResearch articleFirst published November, 2012

Employees’ job demands–resources profiles,burnout and work engagement: A person-centred examination

Anja Van den Broeck, Nele De Cuyper, Koen Luyckx [...]

Economic and Industrial Democracy

Open accessResearch articleFirst published August, 2026

Analysing the role and job creation potential of buy-back centres along the South African beverage polyethylene terephthalate value chain: A circular economy perspective

Nicky van Hille, Rob van Hille, Catherina Schenck

Waste Management & Research: The Journal for a Sustainable Circular Economy

Restricted accessResearch articleFirst published December, 2009

The Local Integration of Employment Services: Assessing Network Effectiveness of Local Job Centres in Flanders

Ludo Struyven, Line Van Hemel

Environment and Planning C: Politics and Space

Restricted accessResearch articleFirst published September, 2019

Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction

Nilüfer Narlı, Ayşegül Akdemir

Sociological Research Online

Restricted accessResearch articleFirst published December, 2015

Exploring the Role of Mentoring Structure and Culture between Mentoring Functions and Job Satisfaction: A Study of Indian Call Centre Employees

Jeevan Jyoti, Poonam Sharma

Vision: The Journal of Business Perspective

Restricted accessOtherFirst published April, 2008

Call Centres and the Quality of Work Life: Towards a Research Agenda

Zeenobiyah Hannif, John Burgess, Julia Connell

Journal of Industrial Relations

Restricted accessResearch articleFirst published 2025

Motivational talk: Doing motivation in job centre meetings with disadvantaged youth

Nicolai Nybro Hansen, Tanja Dall, Dorte Caswell

Qualitative Social Work

Restricted accessResearch articleFirst published February, 2013

An explanation of cross-national variation in call centre job quality using institutional theory

David Holman

Work,Employment and Society

Open accessResearch articleFirst published November, 2025

Challenging temporal structures in job centre pathways towards labour market participation

Carl Johannes Middelboe, Tine Tjørnhøj-Thomsen, Rikke Fredenslund Krølner [...]

Time & Society

Restricted accessResearch articleFirst published June, 2017

Do They Always Have Wounded Selves: Moderating Impact of Job-worth on Burnout and Self-worth of Indian Call Centre Employees

Tuheena Mukherjee, Kanika T. Bhal

South Asian Journal of Human Resources Management

Restricted accessResearch articleFirst published November, 2012

Employees’ job demands–resources profiles,burnout and work engagement: A person-centred examination

Anja Van den Broeck, Nele De Cuyper, Koen Luyckx [...]

Economic and Industrial Democracy

Open accessResearch articleFirst published August, 2026

Analysing the role and job creation potential of buy-back centres along the South African beverage polyethylene terephthalate value chain: A circular economy perspective

Nicky van Hille, Rob van Hille, Catherina Schenck

Waste Management & Research: The Journal for a Sustainable Circular Economy

Restricted accessResearch articleFirst published December, 2009

The Local Integration of Employment Services: Assessing Network Effectiveness of Local Job Centres in Flanders

Ludo Struyven, Line Van Hemel

Environment and Planning C: Politics and Space

Restricted accessResearch articleFirst published September, 2019

Female Emotional Labour in Turkish Call Centres: Smiling Voices Despite Low Job Satisfaction

Nilüfer Narlı, Ayşegül Akdemir

Sociological Research Online

Restricted accessResearch articleFirst published December, 2015

Exploring the Role of Mentoring Structure and Culture between Mentoring Functions and Job Satisfaction: A Study of Indian Call Centre Employees

Jeevan Jyoti, Poonam Sharma

Vision: The Journal of Business Perspective

Restricted accessOtherFirst published April, 2008

Call Centres and the Quality of Work Life: Towards a Research Agenda

Zeenobiyah Hannif, John Burgess, Julia Connell

Journal of Industrial Relations

Restricted accessResearch articleFirst published 2025

Motivational talk: Doing motivation in job centre meetings with disadvantaged youth

Nicolai Nybro Hansen, Tanja Dall, Dorte Caswell

Qualitative Social Work