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Research article

First published 2015-9

Experiencing interactive voice response (IVR) as a participatory medium: The case of CGNet Swara in India

Preeti Mudliar, Jonathan Donner

Mobile Media & Communication

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Other

First published 2010-11

Enhancing Control of the Medication Supply Chain in Clinical Trials Managed by Interactive Voice Response Systems

Sarah Waters, Iain Dowlman, Kevin Drake [...]

Therapeutic Innovation & Regulatory Science

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Research article

First published 2005-11

Interactive Voice Response Reminder Effects on Preventive Service Utilization

Albert G. Crawford, Vanja Sikirica, Neil Goldfarb [...]

American Journal of Medical Quality

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Research article

First published 2001-10

Some Appealing Applications of Interactive Voice Response

Rebecca W. Boren, William C. Moor

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2009-10

Voice Personalities Inducing Trust and Satisfaction in a Medical Interactive Voice Response System

Rochelle E. Evans, Philip Kortum

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Free access

Meeting report

First published 2013-5

Development and Feasibility of a Text Messaging and Interactive Voice Response Intervention for Low-Income,Diverse Adults with Type 2 Diabetes Mellitus

Chandra Y. Osborn, Shelagh A. Mulvaney

Journal of Diabetes Science and Technology

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Research article

First published 2000-7

Human Factors Guidelines for Interactive Voice Response Systems

Bill Killam, Marguerite Autry

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2011-07

Improving Older Adults' Experience with Interactive Voice Response Systems

Delyana Ivanova Miller, Halina Bruce, Michèle Gagnon [...]

Telemedicine and e-Health

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Research article

First published 2014-02

Older People's Attitudes Toward Interactive Voice Response Systems

Delyana Ivanova Miller, France Aubé, Vincent Talbot [...]

Telemedicine and e-Health

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Research article

First published 1995-06

Increasing the Usability of Interactive Voice Response Systems: Research and Guidelines for Phone-Based Interfaces

Robert M. Schumacher, Mary L. Hardzinski, Amy L. Schwartz

Human Factors: The Journal of the Human Factors and Ergonomics Society

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