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Open access

Research article

First published 2025-7

Putting Trust to the Test: Making Sense of Human–Machine Interactions on TikTok

Andreas Schellewald

Social Media + Society

Retricted access

Research article

First published 2020-12

How Trust is Defined and its use in Human-Human and Human-Machine Interaction

A.D. Kaplan, T.T. Kessler, P.A. Hancock

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 1999-10

Laboratory studies of trust between humans and machines in automated systems

Neville Moray, T. Inagaki

Transactions of the Institute of Measurement and Control

Retricted access

Research article

First published 2021-8

Dancing With Algorithms: Interaction Creates Greater Preference and Trust in Machine-Learned Behavior

Robert S. Gutzwiller, John Reeder

Human Factors: The Journal of the Human Factors and Ergonomics Society

Retricted access

Research article

First published 2024-10

Trust is Not a Virtue: Why We Should Not Trust Trust

Matthew L. Bolton

Ergonomics in Design: The Quarterly of Human Factors Applications

Retricted access

Research article

First published 2017-9

Testing the Efficacy of Human-Human Trust Repair Strategies with Machines

Daniel B. Quinn, Richard Pak, Ewart J. de Visser

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Open access

Research article

First published 2023-11

The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters

Arezoo Fakhimi, Tony Garry, Sergio Biggemann

Australasian Marketing Journal

Retricted access

Review article

First published 2004-9

A New Look at the Dynamics of Human-Automation Trust: Is Trust in Humans Comparable to Trust in Machines?

Poornima Madhavan, Douglas A. Wiegmann

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2018-9

Revisiting Trust in Machines: Examining Human–Machine Trust Using a Reprogrammed Pasteurizer Task

Jieun Lee, Yusuke Yamani, Makoto Itoh

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2026

Beyond the Human Touch: Exploring the Dynamics of Employees’ Trust in Human and Robotic Managers

Hwijin Baldick, Susan E. Gordon

Cornell Hospitality Quarterly

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