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Research article

First published 2013-4

Exploring the Role of HRM in Service Delivery in Healthcare Organizations: A Study of an Indian Hospital

Avantika Tomar, Amit Dhiman

Vikalpa: The Journal for Decision Makers

Open access

Research article

First published 2026

“They Don’t Know Who We Are”: Fear-Based Resistance and HRM in Public Service

Ofelia Palermo, Henrique Duarte

Review of Public Personnel Administration

Retricted access

Research article

First published 1997-09

Checking Out Service: Evaluating Excellence,HRM and TQM in Retailing

Patrice Rosenthal, Stephen Hill, Riccardo Peccei

Work,Employment and Society

Retricted access

Research article

First published 2015-5

Human Resource Management in Professional Services Firms: Too Good to Be True? Transcending Conflicting Institutional Logics

Frans Bévort, Flemming Poulfelt

German Journal of Human Resource Management: Zeitschrift für Personalforschung

Retricted access

Research article

First published 2025-11

How and When Does Front-Line Employees’ Emotional Intelligence Facilitate Their Service Creativity? A Cross-Level Contingency Approach

Lei Qi, Xiaoqian Zhao, Song Chang [...]

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2015-5

Human Resource Management in Professional Service Firms: Learning from a Framework for Research and Practice

Stephan Kaiser, Arjan Kozica, Juani Swart [...]

German Journal of Human Resource Management: Zeitschrift für Personalforschung

Retricted access

Other

First published 2002-06

Learn More about HRM in Public Service

Review of Public Personnel Administration

Retricted access

Other

First published 2002-12

Learn More about HRM in Public Service

Review of Public Personnel Administration

Retricted access

Other

First published 2001-12

Learn More about HRM in Public Service

Review of Public Personnel Administration

Retricted access

Other

First published 2001-09

Learn More about HRM in Public Service

Review of Public Personnel Administration

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