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Research article

First published 2006-05

Emotional Labor and Organized Emotional Care

Steven H. Lopez

Work and Occupations

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Research article

First published 2019-4

Emotional Labor: Regulating Emotions for a Wage

Alicia A. Grandey, Gordon M. Sayre

Current Directions in Psychological Science

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Research article

First published 2019-8

Emotion Cycles in Services: Emotional Contagion and Emotional Labor Effects

Xiao-Yu Liu, Nai-Wen Chi, Dwayne D. Gremler

Journal of Service Research

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Research article

First published 2017-2

Emotional Labor in Critical Ethnographic Work

Krista McQueeney, Kristen M. Lavelle

Journal of Contemporary Ethnography

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Research article

First published 2023-5

The Hidden Labors of Adult Learning: Emotional,Gendered,and the Intersection

Makena Neal, Benjamin D. Espinoza

Adult Learning

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Research article

First published 2022-8

The Impact of Daily Emotional Labor on Health and Well-Being

Sarah E. Riforgiate, Satoris S. Howes, Mathias J. Simmons

Management Communication Quarterly

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Research article

First published 2015-9

How Emotional Intelligence Mediates Emotional Labor in Public Service Jobs

Mary E. Guy, Hyun Jung Lee

Review of Public Personnel Administration

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Research article

First published 2025-11

From Effortful to Effortless: Conceptualizing Emotional Labor Automaticity

Faith C Lee, James M Diefendorff, Meghan A Thornton-Lugo [...]

Organizational Psychology Review

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Review article

First published 2012-2

Moving emotional labor beyond surface and deep acting

Jessica R. Mesmer-Magnus, Leslie A. DeChurch, Amy Wax

Organizational Psychology Review

Free access

Review article

First published 2021-07-19

Emotional labor: A comprehensive literature review

Chunjiang Yang, Aobo Chen

Human Systems Management

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