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DINESERV
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Select article: Dineserv: A Tool for Measuring Service Quality in Restaurants
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Research article
First published April, 1995
Dineserv: A Tool for Measuring Service Quality in Restaurants
Pete Stevens,
Bonnie Knutson,
Mark Patton
Cornell Hospitality Quarterly
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Select article: Improving Food and Beverage Satisfaction in the Private Club Industry
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First published June, 2024
Improving Food and Beverage Satisfaction in the Private Club Industry
SoJung Lee,
EunHa (Lena) Jeong,
Jim Butler
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Journal of Hospitality & Tourism Cases: An International Case Journal
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Select article: DINESERV: A Tool for Measuring Service Quality in Restaurants. Pete Stevens,Bonnie Knutson,and Mark Patton. Cornell Hotel and Restaurant Administration Quar terly,vol. 36,no. 2,April 1995,pp. 56-60. Elsevier Science,P.O. Box 882,New York,NY 10160-0206. $70 annual individual subscription
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First published October, 1995
DINESERV: A Tool for Measuring Service Quality in Restaurants. Pete Stevens,Bonnie Knutson,and Mark Patton. Cornell Hotel and Restaurant Administration Quar terly,vol. 36,no. 2,April 1995,pp. 56-60. Elsevier Science,P.O. Box 882,New York,NY 10160-0206. $70 annual individual subscription
Journal of Travel Research
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