Search results: Sage Journals

Restricted accessResearch articleFirst published September, 2014

Can Customer Satisfaction and Dissatisfaction Coexist? An Issue of Telecommunication Service in China

Aihui Chen, Yaobin Lu, Sumeet Gupta [...]

Journal of Information Technology

Restricted accessResearch articleFirst published February, 2012

Constanza Bianchi, Judy Drennan

Australasian Marketing Journal

Restricted accessResearch articleFirst published December, 2025

Hamidreza Alrezaamiri, Ali Ebrahimnejad

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Open accessResearch articleFirst published December, 2020

Ashwin Malshe, Anatoli Colicev, Vikas Mittal

Journal of Marketing Research

Restricted accessResearch articleFirst published January, 2013

Raj Devasagayam, Nicholas R. Stark, Laura Spitz Valestin

Business Perspectives and Research

Restricted accessResearch articleFirst published September, 1997

David F. Salisbury, Robert K. Branson, Wanda I. Altreche [...]

Educational Policy

Restricted accessOtherFirst published February, 1994

Barbara A. Almanza, William Jaffe, Lingchun Lin

Journal of Hospitality & Tourism Research

Restricted accessOtherFirst published October, 2003

Roger Bougie, Rik Pieters, Marcel Zeelenberg

Journal of the Academy of Marketing Science

Restricted accessResearch articleFirst published July, 1992

Terence A. Oliva, Richard L. Oliver, Ian C. MacMillan

Journal of Marketing

Restricted accessResearch articleFirst published October, 1994

Mary Jo Bitner, Bernard H. Booms, Lois A. Mohr

Journal of Marketing