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Retricted access

Research article

First published 2014-09

Randomization Approaches for Network Revenue Management with Customer Choice Behavior

Sumit Kunnumkal

Production and Operations Management

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Research article

First published 2017-9

RFID of next generation network for enhancing customer relationship management in healthcare industries

Ahmed Alzahrani, Muhammad Shuaib Qureshi, Vijey Thayananthan

Technology and Health Care

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Research article

First published 2010-09

A New Dynamic Programming Decomposition Method for the Network Revenue Management Problem with Customer Choice Behavior

Sumit Kunnumkal, Huseyin Topaloglu

Production and Operations Management

Retricted access

Research article

First published 2014-2

Managing Engagement Behaviors in a Network of Customers and Stakeholders

Katrien Verleye, Paul Gemmel, Deva Rangarajan

Journal of Service Research

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Research article

First published 2014-7

Customer relationship management performance measurement using balanced scorecard and fuzzy analytic network process: The case of MAPNA group

Shahideh Nasery Isfahani, Ahmad Asle Haddad, Emad Roghanian [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 1993-5

Security for SMDS CNM

Deirdre Kostick, Kaj Tesink

Journal of High Speed Networks

Retricted access

Research article

First published 2004-9

Customer Relationship Management and Networked Healthcare in the Pharmaceutical Industry

Gagan Bhalla, Theodoros Evgeniou, Leonard Lerer

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

Retricted access

Research article

First published 2010-6

SEMO: A Framework for Customer Social Networks Analysis Based on Semantics

Ángel García-Crespo, Ricardo Colomo-Palacios, Juan Miguel Gómez-Berbís [...]

Journal of Information Technology

Retricted access

Research article

First published 2022-08

Dynamic pricing and inventory management in the presence of online reviews

Nan Yang, Renyu Zhang

Production and Operations Management

Open access

Research article

First published 2025

Maximizing revenue from satisfaction: Customer-centric perspective on revenue and cost management in hotels

Frederick Ng, Ganna V. Demydyuk, Claire M. Cui

Tourism Economics

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