[The following suggestions for a personnel program for a case work agency are based upon the second part of the report of the Sub-Committee on Agency Personnel Policies of the Committee on Personnel of the F.W.A.A. The first part concerned itself with the needs of the case worker, both tangible and intangible, for which provision must be made if the case work is to be maintained at its highest effectiveness. It is on the basis of those needs that this proposed program has been built.]