26:T4f4,

The study uses a recently-developed scale for eliciting perceptions, expectations, and evaluations of intergenerational communication. As predicted, it is found that younger adults expect to experience more anxiety, receive more complaining, and receive lower levels of attunement from an older adult who is portrayed as “despondent” than one who is portrayed as a “perfect grandparent.” In addition, younger adults with more negative attitudes toward older adults expect to experience more negative affect, anxiety, and communication apprehension, to feel more compassion for the older adult, and to receive lower levels of attunement and more complaining from the older adult than those with more positive attitudes. Surprisingly, younger adults with higher levels of young age identification expect to experience lower levels of apprehension, more attunement from the older adult, and to feel more compassion for the older adult than those with lower levels of age identity. These findings are discussed in terms of theoretical models of intergenerational communication, in particular the communication predicament model. In addition, younger people's feelings of having “helped” an older person are discussed in the context of intergroup theory.

27:T49a,

The current political-economic climate, which is generally supportive of both private and public sector down-sizing, increasingly demands that human service workers assess, engage, and creatively use consumer strengths and resources. This meta-analysis of thirty-seven independent studies provided the means of inferring not only that elder volunteers' sense of well-being seemed to be significantly bolstered through volunteering, but also that such relatively healthy older people represent a significant adjunct resource for meeting some of the service needs of more vulnerable elders, as well as those of other similarly vulnerable groups such as disabled children. Averaging across studies, 85 percent of the “clients” who received service from an older volunteer (e.g., peer-counseling of nursing home residents) scored better on dependent measures (e.g., diminished depression) than the average person in comparison conditions did (U ₃ = .847 [Cohen, 1988], combined p < .001). The policy implications of such beneficial effects among both older volunteers and the people they serve are discussed.