Evolving a Regionally-Based Mechanism for the Provision of Technical Knowledge to SMEs

Abstract

This paper describes and evaluates a pilot project undertaken in the South West of England to develop a computer-based system for facilitating effective technical knowledge transfer to small and medium-sized enterprises (SMEs). It explores the problem of technical knowledge transfer to SMEs, focusing in particular on the policy context. The conceptualization, development and implementation of the pilot project, called ‘e-volve’, are described. The project's failure to develop beyond the pilot period provides the focus for its evaluation. Interview data were collected from system users to identify the main issues affecting the success of the initiative. Key factors concerned with the development of information and communication technologies (ICTs) and system membership are highlighted, as are a number of institutional and political issues relating to the e-volve project. Recommendations relating to both the implementation of technical knowledge systems and associated public policy issues are provided.

Keywords

knowledge transfer technology transfer SMEs e-volve

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