Professor Buhalis is an Established Chair and Director of the eTourism Lab at Bournemouth University. He is currently Visiting Professor at Hong Kong Polytechnic University. Professor Buhalis is one of the most-cited researchers and researches Information and Communication Technology (ICT), Smart Tourism and Strategic Management and Marketing.
Get full access to this article
View all access options for this article.
References
1.
AssiourasI.SkourtisG.GiannopoulosA.BuhalisD., & KoniordosM. (2019). Value co-creation and customer citizenship behavior. Annals of Tourism Research, 78102742.
2.
BuhalisD. (2020). Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: A perspective article. Tourism Review, 75(1), 267–272.
3.
BuhalisD.HarwoodT.BogicevicV.VigliaG.BeldonaS., & HofackerC. (2019). Technological disruptions in Services: Lessons from Tourism and Hospitality. Journal of Service Management, 30(4), 484–506.
4.
BuhalisD., & SinartaY. (2019). Real-time co-creation and nowness service: Lessons from tourism and hospitality. Journal of Travel and Tourism Marketing, 36(5), 563–582.
5.
BuhalisD., & WagnerR. (2013). E-destinations: global best practice in tourism technologies and applications. In L. Cantoni & Z. Xiang (Eds.), Information and communication technologies in tourism 2013 (pp. 119–130). Berlin, Heidelberg: Springer.
6.
FanD. X. F.BuhalisD., & LinB. (2019). A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation. Annals of Tourism Research, 78102757.
7.
QiS.LawR., & BuhalisD. (2008). Usability of Chinese destination management organization websites. Journal of Travel and Tourism Marketing, 25(2), 182–198.
8.
StylosN.ZwiegelaarJ., & BuhalisD. (2021). Big data empowered agility for dynamic, volatile, and time-sensitive service industries: The case of tourism sector. International Journal of Contemporary Hospitality Management, 33(3), 1015–1036.
9.
ZhangH.GordonS.BuhalisD., & DingX. (2018). Experience value co-creation on destination online platforms. Journal of Travel Research, 57(8), 1093–1107.