Abstract
To be distinguished from other companies, organizations are searching norms of certifications, such as ISO 9001, OHSAS 18001 and BS 8.800 to become more competitive in the work market, offering health and safety to the worker and quality to the customer. This extends the performance field of the Physiotherapist, who can use their knowledge to favor the processes of implementation of these certifications. The present work aims to identify the performance of the Physiotherapist in such processes of certification, as well as to verify their knowledge concerning the norms of certification and the performance in the occupational environment. Methodology: The population was constituted by the physiotherapists who had participated at the 4° FISIOTRAB, the sample was composed by 30 physiotherapists, a questionnaire with pertinent questions to the study was applied. Results: 34% of the interviewed did not know what OHSAS 18001 and ISO 14001 were, 66% did not know about the BS 8,800 certification. 76% of the interviewed had never participated in the implementation of certification norms; among those who had participated 28% were present during the implementation of ISO 9001, 57% at the implementation of OHSAS 18001 and 15% at that of both OHSAS and ISO 14001 together. Given that, from the 24% that had already acted in such implementations, 70% possess a specific formation in Occupational Physiotherapy. Conclusion: It was verified that the least part of physiotherapists have acted during the implementation of certification norms, and that even when they work in the Occupational Physiotherapy field many do not possess a deep knowledge on the different practical performances.