The Internet and information technologies and consumer empowerment

Abstract

In this article, we describe the benefits for people with disabilities of using the Internet and information technologies. We include brief case studies to illustrate how people with different functional limitations use electronic resources in their everyday lives. The examples illustrate the ways that the Internet and information technologies can empower people with disabilities by (1) enhancing access to information about the community, (2) providing venues for electronic publishing, (3) offering opportunities for networking and advocacy, (4) increasing access to education, and (5) enhancing employment opportunities. People with disabilities encounter a number of barriers when attempting to use the Internet and information technologies. Although we outline some of the barriers, the focus of this article is on the benefits of the Internet and information technologies. We strongly advocate that rehabilitation professionals acquire expertise necessary to assist people with disabilities in gaining access to and the effective use of information networks, thus improving their quality of life, opportunities for employment, education and recreation.