Ticket-to-Work project: Evaluation of an assertive outreach approach to increase ticket assignment and use of the One-Stop System by SSA beneficiaries in an urban county in New Jersey

Abstract

The Ticket-to-Work (TTW) program is designed to promote SSA beneficiaries' return to work. Unfortunately, very few SSA beneficiaries have taken advantage of this latest work incentive program. The current project evaluates the effectiveness of an assertive outreach effort to increase TTW enrollment and use of the One-Stop Career Center System by SSA beneficiaries in a densely populated, urban county within New Jersey. The results indicate that an assertive outreach effort alone will not resolve the low enrollment rate within the TTW program. Implications for the SSA TTW program and the One-Stop System are discussed.