Abstract
This article draws upon information from several different sources, including case studies of organizations supporting people with disabilities, literature reviews on personal assistance, personal and community support services, interviews related to personal assistance services, and program evaluation research on the interaction between ‘innovative agencies’ and service users. The work on which this article is based was funded in part by the U.S. Department of Education, Office of Special Education Services through a subcontract with the World Institute on Disability and with the Center on Human Policy, Syracuse University. The opinions expressed in the article are solely those of the author, and no endorsement of these parties should be inferred.
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