Abstract
Performance evaluation of port supply chain involves various factors. These factors are characterized by fuzziness and incompatibility. It is a complicated multi-layered fuzzy evaluation issue. Based on the theoretical framework of balanced score card (BSC), this paper established a performance evaluation index system for port supply chain involving finance, customers, internal operation, learning and development. An evaluation model was constructed using fuzzy-matter-element analysis to comprehensively evaluate port supply chain performance. Results showed that the proposed evaluation method considered the fuzziness of designed indexes and combined with matter-element characteristics. The method was simple, effective and feasible.
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