Abstract
One of the major concerns of any maintenance organization is to deliver software releases with maximal functionality and quality within the boundaries of the resource constraints. Hence, there is a great deal of merit in establishing a well thought-out end-to-end release management process. Unfortunately, there are no detailed models encompassing the overall activities involved in such a process. To remedy this, in this paper, we outline a preliminary release management process model integrating two sides: vendor and acceptor side.
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