Abstract
In the context of the structure, function and mission of the General Motors Research Laboratories Library, the authors present end-user needs for online systems. Statistics are presented showing the systems, data bases, and query types for the 1984 “model” year. Procedures used in end-user interfaces are described and search examples are given. Problems are identified with respect to the baud rates for online searching, availability of ‘gray’ literature, limiting search output, combining search results (and sorting them), document delivery and uniform access protocols. Possibilities for direct end-user searching are noted.