Managing Complexity

Abstract

Trends in computer and communications technologies are enabling increased globalization and integration of enterprises, and corresponding increases of enterprise complexity. This article addresses management of this complexity using a complex adaptive systems framework. The nature of complex adaptive systems is first reviewed, drawing upon a range of examples to illustrate key concepts. The domain of disease control is then introduced in terms of prevention, detection, and treatment of disease, as well as major stakeholders in these processes. Overall approaches to managing complex systems are discussed in the context of disease control. Finally, strategic implications for stakeholders in disease control are considered.